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The International Journal of Management Science and Information Technology (IJMSIT)

 

The international journal of management Science and information technology (IJMSIT) is a refereed journal and publishes high-quality theoretical and empirical papers in the areas of management science and information technology. This journal reports the impact of information technologies on the managerial and organizational topics. IJMSIT develops a comprehensive and theoretical framework by using a multidisciplinary approach to management and information technology for researchers and practitioners.

 


Editor-in-chief: J. J. Ferreira, University of Beira Interior, Portugal, Email: jjmf@ubi.pt
Published: Quarterly
Copyright: 2012, North American Institute of Science and Information Technology (NAISIT)
ISSN: ISSN 1923-0265 (Print) - ISSN 1923-0273 (Online) - ISSN 1923-0281 (CD-ROM)

IMPACT OF INSTITUTIONALIZATION IN FAMILY-OWNED COMPANIES AND ELEMENTS OF INTELLECTUAL CAPITAL ON COMPETITIVE POWER: A RESEARCH ON HOSPITALITY BUSINESSES
25 : Issue 25 (Jul-Sep 2017) ( 2017-09 )

Abstract:

In this study, it was aimed to examine the impact of institutionalization in family-owned hospitality businesses and elements of intellectual capital on competitive power. Data was gathered with survey technique and analyzed through statistical databases for social sciences. According to the results of analysis, institutionalization has been explained with three factors, intellectual capital has been analyzed with two factors. While the elements of institutionalization has been defined as professionalization with organizational culture, and accountability and formalization,the dimensions of intellectual capital have been defined as customer capital, human capital and structural capital. In the study, no meaningful interaction has been found between formalization in family-owned businesses and human capital, and it was determined that competitive power was positively affected by organizational culture, customer capital and structural capital. Besides, it was seen that there was a meaningful but even negative impact of accountability on competitive power.

Author(s): Nuray TURKOGLU - Turkey - Sinop University
Ali DALGIC - Turkey - Mersin University
Keywords: Institutionalization, Intellectual Capital, Competitive Power, Family-owned Businesses, Hospitality Businesses
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